FAQ

Bookmycargo started between the collaboration of Thailand team and America team with the knowledge of the technology from the Indian team. We have the passion and vision to develop logistic technology That is used more in automation of applications. Which become to www.bookmycargo.com

Book My Cargo is currently delivering in PAN india which includes 16000+ pincodes.

Yes we do! Bookmycargo can deliver and transport all types of goods from Small to heavy items.

we currently use mini trucks.

Our driver partners may help you to set the goods in the vehicle on a friendly basis. Through, we do not provide labour services for loading or unloading of goods. If required, you can negotiate with your assigned driver partner for any required labor. Bookmycargo will have no role in this negotiation. There is no guarantee that he will be willing to do the labour work.

All our driver partners go through a background verification process. Also, you can check our tracking system to track your goods live while they are being transported.

If you want to move anything within PAN india, Bookmycargo can help make that happen seamlessly with technology. Through our web or mobile app, we will receive the request of last mile delivery and send the nearest driver (mini-truck) available to pick up your shipment. You can track your shipment while our driver partners complete the Delivery.

Our price is calculated as per volume of the business and business locations.

Through the application.

Through our application mode (pickup alert) as well as tollfree customer care number, customer can Add the locations as per the route and we can help you deliver at multiple locations effortlessly.

Yes, you can schedule a booking in advance.

There are multiple ways to pay for the delivery:

a) Bookmycargo Wallet: You can deposit money in advance in Wallet and the charges would be automatically deducted from the available balance. b) Credit: The charges can be paid in credit through Visa MasterCard. c) Cash: The charges can be paid in cash directly to our driver at the drop location. The payment method can be selected at the time of order placement. However, we also offer credit Facility depending on the business value.

We do serve at odd hours.

As per customer’s KYC

The assigned vehicle can be tracked by clicking on the live order in your customer app.

The drop location can’t be changed in the app. However, you can request a change in the drop location to our customer care by calling a toll free number or through mail with relevant documents. The change in drop location by our backend will automatically calculate the new price based on the new drop location.

If the pick-up and drop location changes from the originally mentioned address.

We would like to assure you of the accuracy of our estimated time of arrival & the estimated delivery time. Through, given the unpredictable nature of traffic, natural calamities, political disturbance & road conditions, we cannot provide any service guarantee.